Privacy policy

KIZUNA operates this store and website, including all related information, content, features, tools, products, and services (the “Service”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Service.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection and use of personal information.

Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized information.

  • Contact information such as your name, address, phone number, and email address
  • Payment and transaction information
  • Account information such as login details and preferences
  • Purchase, return, and browsing history
  • Communications with our customer support
  • Device and usage information such as IP address and browser data

How We Collect Information

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through your use of the Service (cookies and similar technologies)
  • From Shopify, service providers, and trusted partners

How We Use Your Information

We use your personal information to provide and improve our Service, process payments, fulfill orders, arrange shipping, manage returns, communicate with you, personalize your shopping experience, and prevent fraud or security issues.

Sharing Your Information

We may share your personal information with Shopify and other service providers who help us operate our business, such as payment processors, shipping partners, analytics providers, and customer support services.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve its services. Your information may be transferred and stored outside your country of residence.

For more information about how Shopify uses your personal information, please visit Shopify’s Privacy Policy.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain uses of your information.

Data Security and Retention

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We retain personal information only as long as necessary for business and legal purposes.

Children’s Information

Our Service is not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at kizuna.aao@gmail.com.

Address: Nishikawate 8-87, Gifu-shi, Gifu 500-8258, Japan